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Terms of Service

Last Updated: December 19, 2025

1. Introduction

These Terms & Conditions govern your use of OneFirewall, a service provided by OneFirewall Alliance LTD, a company registered in England. Our registered address is:

OneFirewall Alliance LTD

5 Greenwich View Place, London, England, E14 9NN

By using OneFirewall, you agree to these terms. For inquiries, contact us at [email protected].

2. Service Purpose and Liability Disclaimer

OneFirewall provides a secure gateway service for hybrid workforces, ensuring safe access to corporate networks, LLMs and the internet. While we strive to offer reliable and secure services, OneFirewall Alliance LTD is not responsible for:

  • How users utilize the service or any data transmitted through it.
  • Ensuring the ethical or legal use of OneFirewall by users.
  • Any damages resulting from reliance on our service, including data breaches or connection issues.
  • Compliance with regulatory, legal, or contractual requirements by the user.

Users are responsible for ensuring their use of OneFirewall complies with all applicable laws and regulations.

3. No Guarantee or Warranty

OneFirewall is provided on an "as is" and "as available" basis, without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free service.
  • Protection against all cyber threats or vulnerabilities.
  • That the service will meet your specific security or compliance needs.

Any reliance on OneFirewall is at your own risk.

4. User Responsibilities

By using OneFirewall, you agree to:

  • Use the service responsibly and in compliance with applicable laws.
  • Not use OneFirewall for illegal activities, such as hacking or distributing malware.
  • Not hold OneFirewall Alliance LTD liable for any outcomes resulting from your use of the service.

5. Indemnification

You agree to indemnify and hold harmless OneFirewall Alliance LTD, its directors, employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of OneFirewall.
  • Your breach of these Terms & Conditions.
  • Any misuse or unauthorized use of the service.

6. Limitation of Liability

To the maximum extent permitted by law, OneFirewall Alliance LTD shall not be liable for:

  • Loss of data, profits, or business opportunities.
  • Indirect, incidental, or consequential damages.

Our total liability shall not exceed the fees paid by you in the last 12 months.

7. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.